TRYJOY Privacy Policy

CRIP TECH K.K. (the "Company") establishes this Privacy Policy (the "Policy") as follows regarding how the Company handles users' personal information and data related to privacy (collectively, "Personal Information, etc.") in the smart hardware products, smartphone applications, and official websites provided by the Company (collectively, the "Service").

The Company regards privacy protection as one of the brand's most important values, complies with applicable laws and regulations, and commits to strictly managing and protecting user data.

Article 1 (Personal Information, etc. Collected and Collection Methods)

In providing the Service, the Company obtains the following user information by lawful and fair means.

Information Provided Directly by Users

  • Name, email address, phone number, and address, where required for product delivery or inquiries
  • User ID, password, and profile information entered during account registration

Information Automatically Collected Through Use of the Service

  • Device information, such as device identifiers, OS, browser type, and IP address
  • Log information and activity history, such as access dates and times, usage frequency, and operation logs within the Service
  • Product operating status and communication logs obtained through linked applications

Article 2 (Purposes of Use)

The Company uses acquired Personal Information, etc. only for the following purposes and does not use it for other purposes without the user's consent.

  1. Providing, maintaining, protecting, and improving the Service, including optimizing coordination between hardware and applications
  2. Shipping products, providing after-sales service, and responding to inquiries
  3. Notifying users of important matters such as changes to terms for the Service and updates
  4. Providing information about new products and new features based on user consent
  5. Creating statistical data processed so that individuals cannot be identified, and using such data for research and development and improvement of AI technologies and other functions
  6. Preventing unauthorized use and ensuring safety and security

Article 3 (Proper Management and Security Measures for Personal Information)

The Company implements necessary and appropriate security measures to prevent leakage, loss, or damage of Personal Information, etc. and for other safety management purposes. In light of the characteristics of the Service, which handles adult-oriented content and sensitive themes, the Company gives maximum consideration to the confidentiality of communications such as log data.

Article 4 (Restriction on Third-Party Provision)

Except in the following cases, the Company does not provide personal information to third parties without obtaining the user's consent in advance.

  1. When required by laws or regulations.
  2. When necessary to protect a person's life, body, or property and it is difficult to obtain the person's consent.
  3. When cooperation is necessary for a national government agency, local public body, or a party entrusted by either of them to perform affairs prescribed by laws or regulations.
  4. When disclosure is made to business contractors to the extent necessary for product delivery, system maintenance, payment processing, or similar purposes under the Company's appropriate supervision.

Article 5 (Disclosure, Correction, Suspension of Use, etc. of Personal Information)

  1. Users may request disclosure, correction, deletion, or suspension of use (collectively, "Disclosure, etc.") of their own personal information held by the Company.
  2. For requests for Disclosure, etc., please contact the inquiry desk specified in Article 7. After confirming identity, the Company will respond promptly within a reasonable period.

Article 6 (Changes to This Policy)

The Company may change this Policy as necessary in connection with ongoing improvements to personal information protection efforts or amendments to laws and regulations. The revised Privacy Policy takes effect when posted on the official website or in the application.

Article 7 (Inquiry Desk)

For opinions, questions, requests for Disclosure, etc., or other inquiries regarding the Company's handling of Personal Information, etc., please contact the following desk.

Department
Personal Information Protection Officer

Supplementary Provision

This Policy takes effect on June 1, 2026.