Purchase BlackHole SE
Prepare the supported product. Unsupported products may not be able to connect.
TRYJOY SUPPORT
BlackHole SE Connection Guide
After purchasing BlackHole SE, use the DOKI DOKI App to connect the device. For external sites, please confirm supported browsers and Bluetooth connection conditions.
Prepare The Device
Prepare your BlackHole SE first. Connect after powering on the device and enabling Bluetooth on your smartphone.
Check The Package
Check the device, accessories, and manual, and read the notices before use.
Power On The Device
Before connecting, power on the device and turn on Bluetooth on your smartphone.
Download DOKI DOKI App
After installing the App, register an account or log in. Device connection uses Bluetooth on your smartphone.
DOKI DOKI App
Download DOKI DOKI App
After installing the App, register an account or log in. Device connection uses Bluetooth on your smartphone.
DOKI DOKIConnect In The App
Add the device from DOKI DOKI App and follow the on-screen guide to complete pairing.
Bluetooth
Turn on smartphone Bluetooth
When connecting, follow the App guide and allow Bluetooth access.
Device
Add the device in the App
Open Device Connection in the upper-right of DOKI DOKI App and select BlackHole SE.
Pairing
Put the device into pairing state
Follow the on-screen guide to complete pairing.
Wi-Fi
Set Wi-Fi if needed
If you use online content connection, confirm that your Wi-Fi environment is supported.
Control
Enter the control panel
After connection, you can use supported App functions and online content connection.
Use With External Sites
Dedicated App connection and external-site connection differ in supported environments and available functions.
Dedicated App Connection
External Site Connection
Use Case
Use dedicated App functions and supported content inside the App.
Search for and connect the device on a supported external site.
Recommended Environment
Latest DOKI DOKI App on iOS / Android.
Latest Google Chrome on Android is recommended.
Notes
Recommended for first-time connection.
External-site connection may not be supported through Safari / Chrome on iPhone.
Common Connection Issues
If connection fails, check the following items in order.
The App cannot find the device.
Check device power, smartphone Bluetooth, and App Bluetooth permission. If it does not improve, restart the App.
Bluetooth pairing fails.
Confirm the device is waiting for pairing, then turn smartphone Bluetooth off and on again.
Wi-Fi does not connect.
Check the Wi-Fi name and password. Some network environments may not connect correctly.
External site connection fails.
Use the latest Google Chrome on Android. Browser connection on iPhone may not be supported.
Remote operation cannot start.
Check App or external-site support status, network status, and device connection status.